FAQ's


How do I register for Cpay Payment Portal?

Please contact us at cpay@casio.com. If approved, you will receive an account activation email that will allow you to register for Cpay Payment Portal.

What is my account number?

Please contact us at cpay@casio.com.

Why is a Purchase Order I submitted not showing on the site?

Your Purchase Order may still be going through the process at Casio. Please email cpay@casio.com for Purchase Order status.

How do I inquire on PO details?

On your Welcome Screen (lists Invoices and PO's pending payment) click "View Order" button. Details view will appear. Once done viewing close the view by clicking circle with x inside. Do not use browser back button.

Who do I contact with questions/concerns?

Please email cpay@casio.com.